Shipping and Delivery

Legal Name: Tenact Healthcare and Pharmaceuticals LLP
Website: https://tenactpharma.in/

At Tenact Healthcare and Pharmaceuticals LLP (“Company”, “we”, “our”, or “us”), we strive to ensure timely and safe delivery of your orders. This Shipping & Delivery Policy outlines how we handle the shipment of our products.

1. Order Processing

• Orders are processed within 1–3 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Charges

• We offer reliable shipping services through trusted courier partners.

• Shipping charges, if any, will be displayed during checkout.

• Free shipping may be offered on selected products or order values as per our promotions.

3. Delivery Time

• Standard delivery time is usually 3–7 business days within India.

• Delivery timelines may vary based on your location, product availability, and courier services.

• While we make every effort to deliver on time, delivery dates are estimates and not guaranteed.

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS.

• You can use this tracking ID to check the status of your shipment.

5. Shipping Restrictions

• Currently, we ship products only within India.

• Certain products may have restrictions due to regulatory or safety guidelines.

6. Risk & Ownership

• Risk of loss or damage to the product passes to the customer upon delivery.

• Customers are requested to inspect the product at the time of delivery and report any damage immediately.

7. Failed Deliveries

• If a delivery fails due to incorrect address, unavailability, or refusal to accept the product, additional shipping charges may apply for reshipping.

8. Contact for Shipping Queries

For any questions related to shipping or delivery, please contact our support team:

Tenact Healthcare and Pharmaceuticals LLP
32 aadarsh, Adarsh Maulik Nagar Rd, Ambe Nagar, Sukhliya, Indore, Madhya Pradesh 452010
Contactus@tenactpharma.in
+91- 94068-07262